They can do screen-sharing with you and help fix the error. If you're still getting the error, I recommend contacting our QuickBooks Time Team. Or make sure the full and accurate file path of your QuickBooks company is entered correctly. To get rid of the error, ensure the QuickBooks company you wish to sync with is open. There's a possibility that the company file is either not open, or the path is incorrect. However, they can create a case to further investigate the root cause of the issue.Ībout the error with QuickBooks Time, there's an issue while connecting to your QuickBooks company file. Since selecting a different 1099 category is still greyed, I recommend getting back in touch with our Live Support Team. This may not be an easy process for you, shislop.
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